711ph Privacy Policy – How We Handle Your Personal Data

When you register and use 711ph, we collect personal information that is necessary to operate your account and deliver our services to you safely. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method details, transaction history, and deposit and withdrawal records — all of which are necessary to process your transactions in Philippine pesos. During the identity verification process, we may request copies of government-issued identification documents to comply with applicable Philippine regulations. We automatically collect certain technical datawhen you visit our platform, including your IP address, device type, browser version, and pages visited, which helps us improve platform performance and detect unusual activity. All data collection is carried out in accordance with the Data Privacy Act of 2012 (Republic Act 10173) of the Philippines, and we only collect information that is adequate, relevant, and necessary for the purposes stated in this policy.

The personal data you provide to 711ph is used primarily to operate, maintain, and improve the services we offer to members across the Philippines. We use your account details to process deposits and withdrawals, verify your identity, and ensure your account remains secure at all times. Your contact information allows us to send you important account notifications, security alerts, and updates about changes to our platform — these communications are essential and cannot be opted out of while your account remains active. Where you have given your consent, we may also use your contact details to send promotional materials about new features, betting offers, or VIP programme updates that may be relevant to you. We analyse aggregated, anonymised usage data to understand how members interact with the platform and to guide our product improvements, but this analysis does not identify you as an individual. We do not use your personal data to make automated decisions that produce legal or similarly significant effects on you without human review. If you have questions about a specific use of your data, you may reach us at [email protected] at any time.

711ph does not sell your personal information to third parties for their own marketing or advertising purposes, and we never have. We may share your data with carefully selected service providers who assist us in delivering the platform — these include payment processors, identity verification providers, fraud prevention services, and cloud infrastructure partners. All third-party service providers we work with are contractually required to handle your data securely, to use it only for the specific purpose we have engaged them for, and to comply with applicable Philippine data protection law. In certain circumstances, we may be required to disclose your personal information to regulatory bodies, law enforcement authorities, or government agencies in the Philippines when we are legally obliged to do so. If 711ph undergoes a business transfer, merger, or acquisition, your data may be transferred to the new entity as part of that transaction, and you will be notified before your data becomes subject to a different privacy policy. We do not share your personal data with any other third party without your explicit consent except as described in this policy.

We retain your personal data for as long as your account is active and for a reasonable period thereafter, or for as long as required by applicable Philippine law and regulatory obligations. Transaction records, identity verification documents, and account activity logs are typically retained for a minimum of five years following the closure of your account, in line with anti-money laundering and financial record-keeping requirements in the Philippines. Data that is no longer necessary for any lawful purpose is securely deleted or anonymised so that it can no longer be associated with you as an individual. If you request the deletion of your account, we will action that request promptly and confirm the deletion of data that we are not legally required to retain. We periodically review our data retention practices to ensure that we are not keeping personal information for longer than is necessary. For specific questions about how long a particular category of your data is held, please contact us at [email protected].

Under the Data Privacy Act of 2012 and its implementing rules, members in the Philippines have a clear set of rights in relation to their personal data, and 711ph is committed to upholding each of them. You have the right to be informed about how your data is being collected and used, which is the primary purpose of this Privacy Policy. You have the right to access a copy of the personal data we hold about you by submitting a written request to [email protected], and we will respond within a reasonable timeframe. You have the right to correct any inaccurate or outdated personal information in your account directly through your account settings or by contacting our support team. You have the right to object to the processing of your personal data for direct marketing purposes and to withdraw your consent to marketing communications at any time. You also have the right to request the erasure of personal data that is no longer necessary for the purpose for which it was collected, subject to any legal retention obligations that apply. If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

Protecting your personal data is something we take seriously at every level of our platform infrastructure. We use industry-standard encryption protocols to protect data in transit and at rest, ensuring that your financial and personal information is not accessible to unauthorised parties. Access to personal data within our organisation is strictly limited to employees and contractors who need it to perform their specific job functions, and all such personnel are bound by confidentiality obligations. We conduct regular security assessments and keep our systems updated to guard against known vulnerabilities, malicious attacks, and data breaches. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the National Privacy Commission of the Philippines as required under the Data Privacy Act. We also encourage members to protect themselves by using strong, unique passwords for their 711ph accounts and by enabling any additional security features available in their account settings. While we do everything reasonably possible to secure your data, no digital platform can guarantee absolute security, and members should exercise appropriate caution when accessing their accounts on shared or public devices.

711ph uses cookies and similar tracking technologies to deliver a functional, personalised experience for members accessing our platform from the Philippines. Essential cookies are necessary for the platform to operate and cannot be disabled — they handle tasks such as keeping you logged in during a session and remembering your preferences. We also use performance and analytics cookies to understand how members navigate our platform, which pages are most visited, and where technical issues may arise; this data is collected in aggregated form and does not identify you personally. Functionality cookies allow us to remember choices you have made, such as your preferred language or display settings, so that you do not have to reset them on every visit. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of parts of our platform. We do not use third-party advertising cookies or permit external advertisers to track your behaviour across other websites via our platform.